Watch the replay of Kerry Bodine's webinar The Future of Experience in the Age of AI. Author, founder, CEO, and customer experience pioneer Kerry Bodine shares her critical optimism about our path forward into an uncertain future.
Watch the replay of Kerry Bodine's webinar "AI Side Effects May Include..." Explore the profound — and often unintended and overlooked — impact of your AI decisions.
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Watch the replay of Monica Mullen's webinar "Why Your Customer Data Isn’t Ready (Yet)." Learn what it takes to build a data foundation your employees, your algorithms, and your customers can trust.
Watch the replay of Dan Saffer's webinar "Beyond the AI ✨ Button" Explore design strategies for a world where humans don’t just click and scroll — but direct, monitor, intervene, and approve AI actions in real time.
Watch the replay of Teera Price and Kerry Bodine's webinar "AI For Executives" Why 95% of Gen AI initiatives underdeliver — and why the real challenge isn’t the tech, but the leadership assumptions and mindsets guiding it.
Watch the replay of Shelley Evenson's webinar "Designing for Flow: Crafting Human-Agent Collaboration that People Want" We're all about to become agent managers — and like human teammates, we'll expect competence and trust from our AI counterparts.
Watch the replay of Jeff Ballard and Kerry Bodine's webinar "AI-Powered Partner Experience: From Friction to Force Multiplier." Accelerate revenue growth by embedding AI in the moments that drive partner success.
