Experience in the Age of AI: Free Webinar Series

The Future of Experience in the Age of AI

Author, founder, CEO, and customer experience pioneer Kerry Bodine shares her critical optimism about our path forward into an uncertain future.

AI Side Effects May Include...

Webinar

Explore the profound — and often unintended and overlooked — impact of your AI decisions.

Why Your Customer Data Isn’t Ready (Yet) — Bridging Ambition and Reality

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Your data is the key to turning AI ambition into real business impact. Learn what it takes to build a data foundation your employees, your algorithms, and your customers can trust.

Beyond the AI Sparkle Button: From Traditional UX Design to Humans in the Loop

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Explore design strategies for a world where humans don’t just click and scroll — but direct, monitor, intervene, and approve AI actions in real time.

AI For Executives: How Leaders Can Critically Assess AI Strategies

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Why 95% of Gen AI initiatives underdeliver — and why the real challenge isn’t the tech, but the leadership assumptions and mindsets guiding it.

Rebooting the Human OS: Critical Thinking for the AI Era

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Put AI Readiness and Roadmaps at the Command of Human Ingenuity.

Designing for Flow: Crafting Human-Agent Collaboration that People Want

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We'll all about to become agent managers — and like human teammates, we'll expect competence and trust from our AI counterparts. Learn how to facilitate this fundamental shift in how we work and interact with technology.

Partners, Powered: Driving Ecosystem Growth Through AI-Enhanced Experiences

Webinar

Accelerate revenue growth by embedding AI in the moments that drive partner success